Questions to ask when hiring a commercial plumber

When it comes to hiring a plumber, the old business adage ‘time is money’ definitely applies. The longer a pipe is left burst, gas is leaking or you’re without water, the more money you are flushing away. This is why hiring a professional, timely and reliable plumber is the best way to give you peace of mind. We’ve constructed a list on what to look for when seeking out a plumber to ensure you’re getting exactly what you need for the job.

Things to look out for:

Insurance and licencing:

When it comes to getting a professional service, ensuring the person you are hiring is properly trained, qualified, insured and licenced is the first port of call. If the company or person you are hiring lacks in any of these you should consider looking elsewhere. The last thing you want is paying someone to leave a bigger issue than what you started off within the first place.


Tying into the first point, an easy way to gauge if someone is doing a good job with their work is to look at how long their business has been operating. The more years of commercial experience, the more used to the working environment and the more knowledge they can attain to deliver your service as efficiently and safely as possible. Ensure that the plumber you hire has experience with large projects and is not just residential plumber keen for a quick job.

Preventative maintenance:

When you hire a plumber, you don’t just want someone who will fix your piping problems and never be seen again. A quality plumber should be able to be organised to come back for routine checkups to reduce bigger risks of damage and give you peace of mind.


To get the service when you need it most you want to look for a plumber who has 24-hour availability, ready to tackle any unexpected problems that may arise. Although your business may only operate 9-5, there’s no knowing when or where a burst pipe or clogged drain may happen – costing you more and more the longer you wait.


Looking at a business’ reviews is a very important and often overlooked step to choosing one which is reliable for you. When choosing, look at both the star rating and the reviews themselves, keeping an eye out for any common issues that previous customers may have mentioned that might pop up again with you.

Why JCS Plumbing?

With JCS Plumbing, we guarantee that we have all of these bases covered. Our 15 years of experience have given us a reputation as one of Perth’s most reliable services for your water and gas plumbing needs. Our high-quality, 24-hour plumbing service means we are always ready to assist you, no matter the time or the situation.

Call us today for an obligation-free quote and we’ll figure out together what the best way is to help you!

Checking for Gas Leaks at Home

Gas is and has been used effectively in Australian households for decades. Although the use of gas appliances is entirely safe, a gas leak poses the threat of explosion or fire occurring, putting lives and houses at risk. If a gas leak is suspected, immediate action should be taken by getting in contact with a plumbing company.

What could cause a gas leak?:

Gas leaks can occur from a variety of sources but the most common are listed below:

Faulty appliances:

Most gas leaks occur because of appliances, such as boilers and cookers, breaking or being badly fitted and maintained. This will commonly start to happen as the seal which connects the piping to the appliance becomes damaged with time. It may also be the result of poor initial fitting, so ensure all piping work carried out is completed by a licenced professional.

Broken piping:

Something often associated with older homes, the piping beneath the house can erode or become faulty with time, allowing gas to escape from the pipes and seep into the house.

How can you recognise gas leaks at home?

If you’re unsure about whether your house has a potential gas leak you should watch out for the following signs.

  1. The smell of sulphur in your house
  2. A visibly damaged gas pipe
  3. A hissing or whistling noise near a gas line
  4. Dust being blown near a gas line
  5. A higher than expected gas bill
  6. Bubbles in the water

If you notice any of these signs, it’s important to air out the house by opening nearby windows,  not smoking or having naked flames nearby and calling a plumber immediately.

What are the effects of these gas leaks?

Gas leaks, if left unchecked, can have potentially fatal consequences. Not only can the leaking of the highly combustible substance lead to burning and explosions, but it can also result in carbon monoxide poisoning. Carbon monoxide is dangerous due to the fact you cannot see it, taste it or smell it, but it can lead to permanent damage, such as brain damage, or even death.

Although most households should have a carbon monoxide detector, the different symptoms of carbon monoxide poisoning include:

  1. Headaches
  2. Tiredness and confusion
  3. Stomach pain
  4. Dizziness
  5. Nausea and vomiting
  6. Shortness of breath and difficulty breathing

Why JCS Plumbing?

If you are even slightly unsure about whether you have potential gas leaks, you are far better off being safer than sorry and contacting us at JCS Plumbing.

Our 15 years of experience have given us a reputation as one of Perth’s most reliable services for your water and gas plumbing needs. Our high-quality, 24-hour plumbing service means we are always ready to assist you, no matter the time or the situation.

Call us today for an obligation-free quote and we’ll figure out together what the best way is to help you!

What You Should Know About Repairing Severe Water Damage

If you’re reading this right now, chances are you’ve come closer than you wanted to severe water damage. Luckily for you, we’re here to get your situation back to normal as soon as possible!

DIY Severe Water Repair Damage:

If you haven’t already shut off your water source and electricity, this is your cue to do that right now! You don’t want to be paying for extra water or risk electrocuting yourself trying to fix your flooding.

Secondly, mould begins to settle in after around 24 hours, so fixing your problems as soon as possible means you’re going to have less problems to deal with later on.

Fixing your damage:

If you’re going to fix this yourself, these next tips will ensure everything is back to normal as soon as possible. However, if you don’t have the time, confidence or just want to make sure a good job is done, calling a professional like JCS Plumbing to give you a hand will ensure your mind will be at ease while we sort it all out for you.

What type of water is it?:

Firstly it’s important to assess what kind of water it is. Clean water from rain, condensation or leaky pipes will do the least harm, whereas greywater from dishwaters, clean toilets and washing machines and black water from sewerage and flooding will start to rack up the damage and the cost of repair.

Drying the area:

Now comes the important part – drying out the affected area. No matter the size of the water damage, doing a thorough job at this stage will ensure that later complications such as mould are reduced. For smaller areas of damage consider circulating air using a fan, or a large-capacity dehumidifier for larger projects to ensure all surrounding wood, carpet and other materials are saved.

Get rid of the damaged goods:

In the process of drying the affected area, you might have to cut your losses by chucking out any heavily affected porous materials such as carpet, insulation or fabric. Unfortunately, if they have been soaked through, the water will more often than not permanently damage them, shrinking or warping them from their original state. This does include wood, and if badly damaged will have to be ripped out and replaced.


The next step is to disinfect the area, ensuring there is no opportunity for mould to set in. The most common disinfectant is a bleach solution, but a quick internet search will find you plenty other alternatives.

Replacing what’s removed:

Now that everything is removed and cleaned, the time comes to repair what is left. Drywall, wood, carpet and furniture all have to be assessed and replaced if needed. It is recommended for flooring to replace with new waterproof flooring in the eventuality that a leak happens again. Examples can include, vinyl, engineered wood and ceramic tiling.

Why JCS Plumbing?

If you’re looking to avoid these inconveniences again in the future, ensuring your plumbing is regularly checked and maintained is paramount. Not only will it save you time and effort, knowing that your house is in the right hands will give you overwhelming peace of mind.

At JCS Plumbing, our 15 years of experience have given us a reputation as one of Perth’s most reliable services for your water and gas plumbing needs. Our high-quality, 24-hour plumbing service means we are always ready to assist you, no matter the time or the situation.

Call us today for an obligation-free quote and we’ll figure out together what the best way is to help you!

The Benefits Of Plumbing Maintenance

It can be easy to forget that most household appliances and services need regular maintenance to keep them working. We all have busy lives with distractions and obligations coming from all directions, so when something isn’t actively wrong, it very quickly fades into the background.

But it is extremely important to ensure you perform ongoing maintenance on your plumbing, including the pipework, the hot water unit, the gas lines and gas heating system. It is important to maintain the health of your system to prevent an emergency later down the line, which may cost many hundreds of dollars more to fix, and cause a huge headache. Let’s look at the benefits of ongoing plumbing maintenance.

Better pressure, hotter water

You may have become used to poor water pressure and lukewarm water because it has gradually deteriorated, but your system may be capable of much more. A qualified plumber can assess your system and let you know if you have lost pressure along the way, or if your hot water system has deteriorated and is no longer heating water efficiently. Especially in older homes with older components, it’s a good idea to keep an eye on these signs.

Your Health

If your plumbing is not adequately draining water, or is inefficiently transmitting water, or there is a gas leakage somewhere in your system, this may become hazardous to the health of your family and to you. Standing water is an excellent location for bacteria and moulds to thrive, especially in a dark, wet environment like a pipe. So performing consistent maintenance on your plumbing ensures water is flowing efficiently both in and out of your home.

Prevent emergencies before they occur

A stitch in time saves nine! It’s true for plumbing too. Performing consistent plumbing maintenance means a trained eye can evaluate your plumbing system for any signs of failure or decay, and stop a catastrophic failure before it can happen.

Save your money!

A plumbing system that is not performing properly is costing you money. Water and gas leaks can cause a huge drop in efficiency in your system, which mean you are using more resources for worse results. Allowing a plumber to review your system for problems means you can be sure you are getting what you pay for in your bills.

Property Value

A keen property buyer will turn on taps and showers before purchasing. This is an easy way to determine if the owners have been maintaining the property, and it’s equally an easy way for you to show prospective buyers that you have been maintaining the property. It’s a signal that, if the plumbing is maintained, other things have also been maintained, and the buyer will feel more comfortable will the purchase. Given the increased value you can get for this peace of mind, the cost of a plumbing appraisal is peanuts!

If you are looking for a plumber to help you with ongoing plumbing services and maintenance at your home, JCS plumbing has the experience and understanding you need to make sure your system works every time!

How To Know When Its Time To Replace Your Hot Water System

It can be easy to think that your hot water system will last forever, especially if there’s no obvious sign that it’s malfunctioning. However, while most hot water units can and do live a very long time, there will come a point where it is no longer functional, or it becomes unsafe to use. A malfunctioning hot water unit may leak natural gas, or carbon monoxide, so it’s important to be aware of the signs. JCS plumbing has many years of experience in gas fitting and hot water units, and in determining the health and lifespan of hot water units. Here is our best advice on how to assess your hot water unit.

How long should a water heater last?

Most hot water units can last more than ten years, so if you find your system is malfunctioning, you may be able to repair it rather than replace it. However, after the ten year mark, it may be more sensible to replace the entire unit, as problems will likely continue to crop up even after repair. So, when you purchase your home, it’s a good idea to try to find out how old your hot water unit is, and to keep track of its age over time. That way if a problem arises, you can decide how best to proceed with repair or replacement.

What are the signs of deterioration?

Strange noises

Most hot water units do make a noise, but it is usually a consistent hum or gentle hiss. You will likely be familiar with the sound of your hot water system in operation as usual. New sounds can be the result of sedimentation building up within the unit. This can greatly reduce the efficiency of the unit, meaning you are paying more for less hot water. It’s worth having a plumber assess your unit in this case.

Rusty or brown coloured water

While strange-coloured water may be an indication of an issue with the pipes, possible even the mains water pipes, it may be the result of your hot water system deteriorating. However, if you find the water changes colour only when it is hot, it’s a fair sign something in the hot water unit itself is deteriorating.

Leaking from the unit

Leaking water from the unit itself is certainly a sign of loss of integrity of the unit, and if the unit is old, may not be worth repairing, as other points will fail in future. A water leak means you are losing water that should arrive at your tap or shower, and is therefore very inefficient.

Water isn’t hot

If you turn the hot water on full blast and you’re still getting tepid water, this is a good indication your hot water system is failing. This may be fixable, but depending on the age of the unit, it may continue to be an issue. A qualified plumber will be able to determine the best course.

If you’re hot water system is not performing as you expect, give JCS Plumbing a call. We are experienced gas fitters and servicers, and we want to help keep your water hot.

What To Do In A Plumbing Emergency

It’s natural to expect your plumbing to behave itself. We’re lucky to live in a time when our citywide plumbing is more reliable than ever, and we have hot water literally on tap. So it can be a huge shock when something fails. JCS Plumbing has had many years of experience helping both residential and commercial clients deal with plumbing emergency. Here is our guide to surviving a plumbing failure, and hopefully averting disaster.

Turn off the Water

Whether there is a leak, a burst, a blockage, or a system failure, the first thing you should do is disconnect the mains water supply to your property. This will prevent uncontrolled water from damaging other vital components and fixtures of your home. In cases of severe leakages or burst pipes, water can do catastrophic damage to foundations and structural features of your home, so the sooner you can limit the water flow, the better.

Turn off power to water heater

If you find that your hot water has failed, turn off your water heater. In the case of gas water heater failure, there may be a risk of gas leakage, so it is best to prevent it from operating in any way. Equally though, in the event of a failure or leak elsewhere, turning off and disconnecting the water heater from the water supply will help to prevent damage to the unit itself, so when water is returned, you can be sure you have hot water too.

See to Small Leaks

If there are secondary, smaller leaks that are causing additional headaches, try stopping them up with old rags, or plumbing tape if you have it. This may not be a permanent solution, but it will prevent permanent damage to your home or business until the plumber is able to attend. Once the plumber arrives, be sure to notify them of both the large and the small issues. Even a small leak can become a big problem over time.

Drain standing water

Turning off the mains water connection is important, but it will not directly remove the water that had already moved into the pipes. In order to remove this water, turn on any taps that are away from a leak or blockage, ideally outside the house. This will move the water out and prevent it from leaking out a small leak, or draining toward a blocked drain.

Call the plumber!

An emergency plumbing situation can be extremely stressful, especially in the case of a flooding. Some people do get so carried away with trying to deal with the situation, they forget to call the plumber. So try to call the plumber early on, both to ensure you get help as soon as possible, but also because a plumber may be able to give you helpful advice over the phone before they attend the property.

If you need a plumber for your home of business, whether it’s an emergency or a general call-out, JCS Plumbing is your trusty Perth Plumbing Partner. Don’t hesitate to get in touch with us for all your plumbing solutions.

What To Look For In A Commercial Plumber

It’s tricky to know what differentiates one plumber from the next. But this is especially important for business and commercial interests, where any time where your business is without vital services can cost you revenue. This can all add up very quickly, so it’s important for every business to have a commercial plumber that you can trust to provide quality service consistently, promptly and fairly. Here are JCS plumbing’s recommendations of what to look for in a commercial plumber for your business.

Commercial Plumbing License & Insurance

Plumbers providing commercial services are required to have licensing for this purpose, and insurance that covers them for liabilities of $10 million and above. This licensing gives you guarantee that the plumber has indeed completed qualifications to perform commercial work, and the insurance gives you the peace of mind that, in the event of a problem or incident, the plumbers’ insurance will provide you with remuneration for your financial losses.


While it’s easy to access plumbing videos on YouTube and get the sense that plumbing is easy, commercial plumbing can be highly complex and the fall-out of a poorly completed amateur job can be devastating. Equally, employing a plumber that is qualified but inexperienced in the work you require, you may still discover yourself requiring the services of an experienced plumber anyway. While it may seem more expensive initially, the extra outlay is certainly worthwhile for the better outcome and peace of mind.

Five-Star Reviews

There’s a great deal of comfort in knowing that a plumber has performed enough work in the past few years to have garnered a healthy bank of positive reviews in the online world. Try to look for a commercial plumber with a consistent history of four and five-star reviews, so you have some reassurance that you are choosing a reliable and professional operator.

That being said, it’s often the case that plumbers with an otherwise good review history may have some negative reviews. This happens to even the best plumbers. What matters is how the plumber has responded to the criticism, and what sense you have of how the incident played out. But if you are uncertain, feel free to contact the plumber in question and get a more direct sense of their professionalism.

Commercial Scope

While it’s one thing to find a good commercial plumber, it’s important that you find a plumber that actually provides the services you need, and probably some more complex services around your specific needs at this time. You want to build a relationship with a plumber so that you know who to call in the event of future problems or an emergency. So, choose a plumber with experience in your industry, and experience beyond your current requirements.

Service Hours

Ensure that your commercial plumber is able to provide services at times that match your commercial needs. Your plumber may not need to be a 24 hour operator, but it is best if they provide services when you are operational.

If you’re looking to build a relationship with a commercial plumber in Perth who can help your business move forward and grow, get in touch with JCS plumbing. We provide everything you need to keep business flowing in!


The 10 Main Types of Plumbing Service


Plumbers are often called to install new plumbing components and products such as dishwashers, toilets, pumps and so on. In some cases, it might be a legal requirement for a plumber to install or sign off on the installation of a component, and this makes it a major component of the plumbing industry.

Drain & Sewer clearing

Drains and sewers endure the brunt of the plumbing demands of a household. This is especially true in large family households, where drains can get blocked by hair and other detritus, or pipes may become blocked by tree roots. This is especially true in older houses with plumbing that has not been renovated since initial installation, as old clay pipes are particularly prone to damage.

Repair and Replace

All components and products do degrade over time, so where a tap, toilet mechanism, hot water unit or other component has failed, a plumber may urgently be called to determine what is at fault, whether it is possible to repair, how best to repair it, and if not, how best to replace it.


Where clients are renovating their home, it is often necessary to remodel kitchens and bathrooms. This requires a plumber to reposition pipework and refit the home as per the client’s requirements.

Gas fitting

Certain plumbers have certification to work on natural gas pipework. This means they are qualified to detect leaks, install new gas pipework and components, as well as repair existing gas pipework.

Water Heater repair

Along with gas fitting, water heaters are a common call-out for plumbers. Very few people are willing to tolerate an ice-cold shower, so when water heaters fail clients require immediate action. Plumbers may be able to detect a fault and repair it, but it may also be necessary to replace the unit, especially if it is more than 10 years old.

Maintenance and checks

Clients may like to get ahead of the curve and invite a plumber to check over the home for any signs of an impending failure or fault. This may involve checking the gas lines, the water heater, drains, toilet flush mechanisms and more. This may also be done prior to the purchase or rental of a property, so clients can know what exactly they are purchasing.

Emergency Plumbing

When plumbing components fail or misbehave, this can often become an emergency. Failure of pipes or drains can cause flooding, failure of toilet flush mechanisms can disable a household, and gas leaks can create serious danger for households. Emergency plumbing is often necessary to prevent permanent damage to a home.

Tap and shower fixture replacement

It’s easy to forget that even taps and showerheads can break and fail. This may manifest as a leak or a complete failure, which will require the mains water to be shut off. Plumbers may be called to replace a seal or replace the entire fixture.


Solar power can be utilised to power your hot water needs. A qualified plumber can install solar-powered hot water heaters to keep your gas and electrical bills down.

If you need any of the services above, get in touch with JCS plumbing services. We are here to help!

The 6 Most Common Plumbing Problems At Your Home

New homebuyers are often caught out with a plumbing problem. It can be difficult to know from just a house inspection, even by a registered inspector, to detect ongoing plumbing problems with a home. It’s certainly difficult to know if and when a fixture will fail.

Equally, a home you’ve lived in for years can begin to show signs of wear, and this often happens in predictable ways. Here are the 6 most common problems that occur for home plumbing, and how they come about.

1. Dripping Tap

Inevitably one or other tap in the home will start to leak at some point. This is usually due to the failure of a seal or washer and can be easily replaced by a licensed plumber. However, in some instances it may be necessary to replace the entire tap fixture, especially in more complex fixtures that do not allow access to the failing part.

2. Slow Drainage

Poorly draining sinks, toilets and drains are usually a sign of a partial or complete blockage in the pipework. This may be cleared either chemically by a strong alkaline solution, by changes in pressure that are achieved by using a plunger, or by physical disruption of the blockage with a snake. A snake is a long metallic instrument that can be wound through a drain to the point of blockage to physically withdraw the offending material. Modern snakes also include a camera, so plumbers can visualise precisely what is blocking the drain.

3. Running Toilet

It can be hugely annoying to flush the toilet, only to discover it does not wish to stop flushing or filling itself. Not only is this good fresh water literally down the drain that you have to pay for, but it’s also environmentally unfriendly, not to mention annoying to hear, especially when you’re trying to sleep.

A plumber can be called to either repair the flush mechanism, or replace it entirely depending on the type of mechanism. This is more common in older toilets. Modern toilet mechanisms are less prone to this issue.

4. No hot water

Failure of the hot water unit becomes an urgent problem. Almost no one is willing to tolerate an ice cold shower, even at the height of summer. A plumber can diagnose the problem with the water heater and either repair it, or replace it. In rare cases the hot water failure may be due to a gas leak or pipe failure, and a certified gas fitting plumber can detect the leak and repair it to return function.

5. Low water pressure

A sudden drop in water pressure will cause taps to dribble rather than provide a healthy flow of water. This can seriously disrupt household function, as this will affect toilet function, shower function, and tap function. A plumber will attend a house and determine the source of the water pressure failure, which may be a leaking pipe, or a failure at the provider end, or another less obvious cause.

Jammed Garbage Disposal

Garbage disposal units, or insinkerators, are common appliances in a modern home. However with a more exuberant user, larger debris may fail to be ground down by the unit’s burrs. In this case a plumber is required either to physically remove the offending material, or to dismantle the unit to the point that the debris can be safely removed. This may be a dangerous job, as an electrical grinder is inherently dangerous.

If you require assistance for any of the above issues, get in touch with JCS plumbing. We are your professional Perth plumbers.

What to Do When You Have a Gas Leak

Almost every residential and commercial premises in Australia uses gas. On those properties, approximately seventeen people die each year due to a gas leak.

How Dangerous is a Gas Leak?

Gas leaks are immensely dangerous – and for several reasons.

Natural gas is highly flammable. If any kind of naked flame or spark is exposed during a leak, a fire or explosion could take place. The spark can also come from an electrical device: flipping a light switch, turning off the TV or picking up the telephone can cause an explosion.

Alongside the risk of explosion, a gas leak is also highly problematic when it comes to health. Inhaling natural gas can cause headaches, exhaustion, dizziness, blurry vision and nausea. The more gas inhaled, the stronger the symptoms.

Signs that you might have a gas leak

It can sometimes be difficult to identify a gas leak, but there are several things which could tip you off.

The first is the smell. If your home begins to smell like gas, the likelihood of a leak is high. You may also be able to hear it. A gas leak makes a low, hissing noise, which often comes from washers, dryers and gas stoves. The last factor which could give you a clue would be the movement. If there is a disturbance in the air, such as moving curtains, it could be due to the leak.

What to do when you suspect a gas leak

If you suspect that you have a gas leak, you need to act immediately. Firstly, turn off all gas access to your home at the main valve. Open all your windows and doors to allow fresh air to enter the property, which will stop the gas from building up in your home.

Exit the property and call a plumber or gas fitter immediately. A gas leak is a serious problem and it needs to be fixed as soon as possible.

In the meantime, do not use any electrical appliances or naked flames in your home, as this could trigger a reaction.

What to do after the gas leak

After the gas leak is fixed, air out your home before going back inside. It is also recommended that you consult a doctor to ensure no damage to your health will be sustained.

How to prevent gas leaks

Gas leaks can easily be prevented. Ensure that you schedule regular inspections of your gas-burning appliances and pipelines. Install a carbon monoxide detector in each bedroom and floor of the home. You should also keep a fire extinguisher in your home.

Need a Gas Plumber right now?

Plumbing emergencies don’t go away on their own. If you need a gas plumber right now, trust the team at JCS Plumbing for a quick response and effective solutions. We have been providing 24-hour plumbing solutions to metropolitan Perth for over fifteen years. Our team are all highly experienced, trained plumbers who can expertly handle your gas leak. 

Call JCS plumbing today and we will help.